Wednesday, January 14, 2015

Nook Denied


It was Tuesday night. I was ready for bed. And like I do every night before I go to sleep, I took out my Nook to do a little reading. (Well, first I play a couple rounds of Candy Crush...)

I woke it up. I touched the little icon. And nothing happened.

Uh...

The thing was completely frozen. I tried hitting buttons, and I got nothing. In desperation, I hit both the power button and the home button at the same time.

Finally, movement. It rebooted. There was a little animation that showed that it was loading, and it counted up from 1% to 99%... And froze.

What do you do? The only trick I know is the reboot. That usually works. But it was sheer luck that I found that.

I had to go to bed without having anything to read. The next day I contacted customer service, and they taught me a new trick. How to get the thing to the factory reset.

Which meant I lost all my bookmarks. All my organization. But I had to do something. At this point my ereader was a doorstop (and not a very effective one).

Turns out that when the little Nook screen first pops up after hitting the power and home buttons at the same time, if you hit the home button then, the whole thing wipes and starts over.

And my Nook then again worked. After reloading all the software updates. And I had to restore all my settings by hand.

I've become a little dependent on my Nook.

(And I discovered a funny little trick. I actually loaded the Kindle app onto my Nook, so I can have the best of both worlds.)

12 comments:

  1. That kindle app... I've tried a few readers, but the one I'm sticking with is the Kindle Paperwhite. So easy on the eyes, so lightweight, and so distraction free! A better reader couldn't be engineered.

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  2. I loaded the Kindle app too; love it :) Sorry for the NOOK trouble though before you got it resolved. I never like when technology doesn't work the way I think it should :)

    betty

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  3. I am not sure what nook means as i have a laptop & that's it. It is always scary when the computer decides to not work

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  4. Oh no, not a crash. That stinks. Sometimes a total reboot is all you can do, even though you lose all your saved stuff. I wonder what caused the crash in the first place.

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  5. I have a Kindle Fire...I got it in 2010 or 2011 and it's still going strong. I love the thing. I'd probably have that same panic if it didn't work--although I do have the Kindle app on my iPhone, so I wouldn't be completely lost!

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    1. I should probably load them onto my phone as well, but I've been stubborn about it.

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  6. I’ve become spoiled by Audible.com. I can listen and knit. Therefore my Kindle is gathering dust.

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  7. Oh! I must look into Audible.com LyndaGrace. That sounds interesting.

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  8. I don't have any kind of reader, so I fear I can't contribute to this conversation. But I love what you put your Nook in. :)

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  9. I have a Kindle Touch. My husband bought it for me right before the Paperwhite came out because he felt sorry for me reading books on my phone. Which I only did on vacation because I tend to start far, far more books than I finish and can't bring that many with me without checking luggage and going over the 50 lb limit. (I borrow 98% of my ebooks from the library). I still have the Kindle app on my very cheap/generic tablet for books in color or when I want to take screen shots (copy a page)..

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  10. Sorry for the NOOK trouble though before you got it resolved. I never like when technology doesn't work the way I think it should :)

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