Wednesday, January 14, 2015
It was Tuesday night. I was ready for bed. And like I do every night before I go to sleep, I took out my Nook to do a little reading. (Well, first I play a couple rounds of Candy Crush...)
I woke it up. I touched the little icon. And nothing happened.
The thing was completely frozen. I tried hitting buttons, and I got nothing. In desperation, I hit both the power button and the home button at the same time.
Finally, movement. It rebooted. There was a little animation that showed that it was loading, and it counted up from 1% to 99%... And froze.
What do you do? The only trick I know is the reboot. That usually works. But it was sheer luck that I found that.
I had to go to bed without having anything to read. The next day I contacted customer service, and they taught me a new trick. How to get the thing to the factory reset.
Which meant I lost all my bookmarks. All my organization. But I had to do something. At this point my ereader was a doorstop (and not a very effective one).
Turns out that when the little Nook screen first pops up after hitting the power and home buttons at the same time, if you hit the home button then, the whole thing wipes and starts over.
And my Nook then again worked. After reloading all the software updates. And I had to restore all my settings by hand.
I've become a little dependent on my Nook.
(And I discovered a funny little trick. I actually loaded the Kindle app onto my Nook, so I can have the best of both worlds.)